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Paradise Birmingham 2024

Member profile:
Christine Soares

News in brief

GMP equalisation completed

Watch now:
Dr Paul Litchfield delivers retirement support

BT Senior Skills

69%

of internet users agree the benefits of being online outweigh the risks.

11m

people in the UK are aged 65+

BT is helping older people and those who have difficulties accessing the internet to make the most of life in an increasingly digital world.

Watch full video on BT.com/etc

BT Digital Dictionary

BT Group has teamed up with lexicographer and queen of Dictionary Corner, Susie Dent, to create a Digital Dictionary, in order to help older and digitally excluded people get a better understanding of online jargon

New research conducted by BT group found that one in six older people admit to feeling “baffled” by digital terms, and 78% feel left behind by their lack of knowledge. In response, Susie Dent, BT Group and UK charity AbilityNet have partnered to create the Digital Dictionary, which identifies the most misunderstood words used on the internet and provides simple explanations.

Explore BT's Digital Dictionary

This year the Scheme was awarded Defined Benefit Pension Scheme of the Year at the Pensions Age Awards and at the UK Pensions Awards 2024. Both awards ceremonies highlight the outstanding achievements of the UK pensions industry, and key to both wins was your feedback, with the judges praising the scheme for its huge efforts to drive improvements in member satisfaction.

Share your feedback

We hope you find this newsletter helpful and interesting. If you have any thoughts on topics you’d like featured in future or any feedback on this newsletter, please tell us your views on the BTPS annual newsletter by completing the short survey below.

Please do not leave any personal data, membership or NI numbers or any other sensitive data in the comment boxes. If you would like us to respond to a particular query about your pension, please contact us directly by calling our member services team on 0800 731 1919.

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Keep in touch

Visit: btps.co.uk

Call: 0800 731 1919 (or +44 203 023 3420 from overseas) Lines open Mon to Fri, 8.30am to 5pm exc. Bank Holidays. If you have hearing or speech difficulties, downloading the Relay UK app to your smartphone can help. Find out more here: https://www.relayuk.bt.com/

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